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How 555rp Handles Your Personal Information

Your account data, wallet details, and session activity are handled with care at 555rp — this page explains exactly what we collect, why we collect it, and what you can do about it.

Data TransparencyAccount PrivacyDANA & OVO Wallet ProtectionYour Right to AccessContact Us Anytime
555rp How 555rp Handles Your Personal Information
DATA HANDLING DETAIL

How We Protect and Manage Your Information

Security and data hygiene are built into how 555rp operates day to day — from the moment you log in on your phone in Bandung to the moment a withdrawal clears to your OVO wallet. Here is what that looks like in practice.

Account Security

Login sessions are protected with OTP verification sent to your registered mobile number. Suspicious login attempts trigger an automatic account hold until you confirm via SMS.

Cookie Use

We use session cookies to keep you logged in across your mobile browser and desktop. Analytics cookies are anonymised and used only to improve page performance — not to profile you for ads.

Data Retention

Active account data is kept for the life of your account. After closure, transaction records are held only for the minimum period required by applicable law, then deleted on a scheduled cycle.

Requesting Changes

To update, export, or delete your personal data, contact support with your account ID. We aim to action verified requests within the timeframe required under applicable local regulation.

PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct, or delete your personal data, or if you have a question about how we handle your account information, our support team can help. Reach out through any of the channels below and include your registered account email so we can verify your identity before making any changes.

Live Chat Open the chat widget from your account dashboard. Our team handles data requests and can escalate to our privacy team directly from the chat thread.
Email Support Send your data request or privacy question to our support address. Include your account ID and the specific data action you are requesting.
Account Settings Some data changes — like updating your contact number or linked wallet — can be done directly inside your account settings without contacting support.

Common Questions About Your Privacy at 555rp

These are the questions we hear most often about data, account privacy, and your rights as an account holder. If your question is not here, reach out via live chat or email.

We collect your name, email address, mobile number, and the wallet details you register — such as your DANA or OVO account reference — along with device and session data for security purposes.

Yes. Contact our support team with your account ID and a data access request. We will verify your identity and provide a summary of the personal data we hold on your account.

Submit a deletion request through live chat or email support. After we verify your identity, we will delete your data except for records we are legally required to retain under applicable local law.

We do not sell your data. We share only what is necessary with payment processors like DANA, OVO, and GoPay to complete your transactions, and with service providers who operate under confidentiality agreements.

Session cookies keep your login active across your mobile browser and desktop. Anonymised analytics cookies help us improve page load and navigation. You can manage cookie preferences through your browser settings.

After account closure, we delete personal data on a rolling schedule. Transaction records are kept only for the minimum period required by applicable law in your region, then permanently removed.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.